You can do the first one by going to Start>Control Panel>Device Manager>Right click on Biometric Device and Select Uninstall. Uninstall your Biometric Devices and Simplepass drivers and applications. Download all the latest Fingerprint Sensor Drivers and related software specific to your device.Ģ.
Anyhow, just follow the steps below and I hope this also works for you.ġ. It's mostly related to the services getting disabled because of either security updates or system optimization. I think my solution will work for most laptops with Biometric Devices not being detected in windows. This version will also need the update to "4.11" as described above. The 64bit version is rated for a dv6 64 bit windows 7 system per the cva description file. If you need it, the 64bit version of Digital Persona is here You'll need the older Validity Sensor driver with it, which you may already have in place.īTW: If the 32bit version does not work, then please check to make sure you are indeed running 32bit OS on your computer.Ĭontrol Panel > show by icon> System -> Look for your system information on the page.
#DIGITALPERSONA THE FINGERPRINT READER IS NOT CONNECTED INSTALL#
Install THAT one and you'll be good to go. There will be one more update out there for you - this will be 4.11 (the last available update in the world).
Then (while it's open) go to Get Latest Updates -> Check Now for software updates Now, when you get it installed, you'll need to set it up like you are going to use it. I used this on HDX 18t running Windows 7 Ultimate - 32bit. Try this Digitial Persona from the HP ftp site - it's for 32bit.